this video shows the extent to which
scammers will go
to coach a victim into partying with his
money
as you join the video this guy already
has access
to a 91 year old man's pc and he's
already logged into his santander bank
account
critical alert from mike
and how far is your branch can you just
let me know
half a mile and how long does it take
for you to reach down to the branch
as always you'll only hear the scammers
voice in these videos
okay by walk or by car and you still
drive
all right oh lovely that's lovely you're
91 and you still drive
that's a lovely thing okay all right
that's lovely all right i've never
expected somebody
like at the age of 90 will be driving a
car all right
you can almost hear the glee in this
guy's voice he doesn't care that he's
gonna rip off a 90 year old
all right the adventures and the thrills
they are just keeping up with you
all right toe to toe all right
the last long line check the last long
line check the last
long line this is the part of the scam
where the
scammer wants the victim to read out the
message
which the scammer has typed out on this
command line
the message says that there are hackers
hidden in the accounts
and that somehow his local branch of
santander
is involved operation is required to
remove the hackers
exactly now can you see now outside is
identifying you like one hacker is
hidden into your branch
now that is probably the only reason you
are not able to log into your online
banking
with your details okay because you were
facing problems because
one hacker is there in your bank who is
simply tampering around with your
details
before the start of this video the
scammer helped the victim to log into
his bank account
by going through the normal password
reset process
of course it was all just to gain access
to this account
no no i'm i'm talking about the bank now
somebody
yes somebody from your branch from your
santander branch
is trying to tamper around with your
details now that might be a bit of a
surprise all right now it was
amazing all right all right because when
we found out about it we were amazed as
well just like you
are at this point of time all right but
you are vulnerable and you have got no
other option but to track them down
because at this point of time
they have compromised your bank details
this story may seem far-fetched
but obviously the victim is unaware that
the person on the end of the phone is
trying to scam him
and the scammer takes full advantage as
part of the operation what we are gonna
do
is we are gonna help you out with some
money into one of your accounts
okay we are gonna help you out with some
money into one of your accounts all
right
now the money that we will be providing
you will be used for the tracking
purposes
okay and later on once the money has
been created into your account
i will be giving you a non-existent
virtual account short code and account
number virtual account short code and
account number
this accounts are basically meant for
tracking purposes
you just have to pop down to the branch
and you have to transfer that money
whatever money that will be providing
you into our virtual account
but you won't be able to disclose
anything inside the branch like there
are hackers
or you were facing problems because as
you have seen if you tell them inside
the bank those hackers will run away
with your money
and that hacker in your branch will
simply run away
all right and he will block your
accounts all right so be
very careful okay be very careful as i
told you
you have to make the transfer and you
have to make it look like a personal
transfer
okay you have to make it look like type
down your customer id type down your
customer id out here
your santander i've sped up the bit
where they get him to log back into his
santa and their account once more
and now the next part of the scam
as you've seen in some of my previous
videos they will begin
editing the html so that it looks as if
they've added money to one of his
accounts
logged into your accounts can you see
that
okay okay okay
now as we told you you remember like
we're gonna set up a trap and we're
gonna send some money into your account
you remember that
okay just to catch down the hackers so i
want you to exactly make a note of all
of your available balances that you have
in all of your accounts okay
so that you don't make a mistake with
that noting carefully the balance of
each account is a very important part of
this scam
they want it to look as if they have
added money to one of those accounts
at this point in the scam they have to
turn the man screen black
so that he can't see that they're
editing the html
he becomes concerned that a screen goes
black and queries this
hello hello yes all right not an issue
that is it's scanning and it is
uploading the firewall at the same time
do not touch anything
have you got that print out with you
have you got that print out of all of
your available balances
they now move 32 000 pounds between one
of his accounts and another
because they're both this man's own
accounts and nothing to do with the
scammer
this sort of operation doesn't need any
sort of confirmation
you have to go down to the branch and
you have to transfer that money into our
virtual account that we will be
providing you
as i told you a virtual account is an
account all right
which are exclusively meant for tracking
purposes
we have set up a lot of virtual accounts
and you have to make it look like a
personal transfer you cannot talk about
bt gonna talk about us helping you out
you cannot talk about hackers because if
we disclose
all those bank people all right the
hacker inside the branch will run
away with the money okay we'll run away
with the money
okay so be very careful all right
the coaching is obviously vital if
anyone in santander got wind of what the
man was really there to do
they would alert him to the scam this is
a personal transfer i'll make you
all right and i'll i'll show you how to
how to now the html editing can begin
in earnest he edits the account which
has just
lost some money and adds it back in
again
all right
he knows that the html editing can be
kept to a minimum
if you move the desired amount between a
person's accounts
just like he's done
the scammer finally re-enables this
man's keyboard and mouse
and removes the black screen so they can
see the new total
now has your screen come back
okay now what is the available balance
that you can see into your current
account right now
yes yes the first current account the
first current account
yes yes
and just check the print out what was
your previous balance just check out the
project the printout
and of course comparing this new balance
to the printed out previous balance
helps reinforce the fact that this man
thinks he's gained
32 000 pounds into one of his accounts
32 yes yes
now can you see yes can you see a fund
of 32
000 has been transferred into your
account
okay from the accounts department okay
just for tracking tracking down this
hackers
all right
yes just check just check just check
can you see that the balance has gone up
in your current account can you see that
unbeknown to the victim if we just
refresh this page the true balance would
reappear yes
it has gone up by 32 000 because the
32 000 32 000 okay
i i am gonna make a note of the details
okay
the money we have transferred is
32 000 into your current account okay
now as we told you we are gonna prepare
that
virtual account we have prepared that
virtual account okay
and we are giving you the details one by
one okay
now you will print it out once i tell
you to print it out
you're going to print it out the name
the
shortcode the account number
the amount that you're going to transfer
is 32 000 back to us okay
32 000 okay your previous balance was 32
000 and we have transferred 32 from our
end okay the short code will be
309797 okay
it's on the notepad check your notepad
it's written in capital letters
block lettuce you can see that right
on your computer screen just check your
computer screen
yes i've blurred out these details
because there's a good chance that the
person whose account they're using
is themselves a victim of a scam
it's certainly not the scammer's account
and it's in the uk
so there's a good chance this is another
innocent victim
note down the short code and the account
number as well
yes yes you know how to print it out the
notepad
print it out
okay just hold on just hold on i'll help
you out hold on hold on hold on i'll
help you out hold on
i'll help you out yes they even coach
this man to tell a story when it goes
into santander
they're going to ask him to say that
he's transferring money to his sister
who has a uk bank account and the branch
is in birmingham
if the bank asks you like why you are
paying this money to
all right or where you're paying this
money as i told you you have to make it
look like
personal you have to tell them i'm
transferring this money to my sister
to my sister to my sister okay
okay or you can tell them she is your
daughter
all right she's yes she is your daughter
yes she is your daughter
okay and and just remember
they will be asking you like where your
daughter recites okay
the address they will be asking you the
address
okay
all right now if they ask you where your
daughter recites
tell them it's birmingham all right
birmingham birmingham okay
now we will print you out these details
okay
we will print you out this details as
well okay
they spend a little bit of time trying
to get the man to print out
all of the instructions that he needs to
be able to transfer the money
to this recipient when he's in santander
they coach him further and what to say
when he gets into the branch
and the reference is personal daughter
and she resides in birmingham and the
bank's name is tsb
okay now sir be very
confident inside the bank well let me
tell you two things this bank people
will try to manipulate you as well
okay now they don't give them the copy
don't show them this copy only tell them
whatever they ask you look at look at
them from your own site
and just verify it just verify it okay
don't give them a copy and they might
tell you like why you are transferring
the money you can tell them
my daughter is about to buy her house
she got ma
she is married she's about to buy a new
house so i as i promised her some money
i am paying it to her all right that is
it is the
time of christmas okay and the and she
resides in birmingham
okay and they will ask you like sir have
you got a call from bt or anything what
will you tell them
i get the impression that this scammer
has run this scam
numerous times and has all the bases
covered as i told you you won't be able
to disclose all these things
inside the branch about bt about hackers
about anybody calling you up about
anybody giving you a call and giving you
money to track down the hackers
because if they ask you all these things
and if you tell them
the hackers in the branch will
automatically run away
all right we'll run away with your money
just tell just tell them i don't i don't
know what you're talking about
if they ask you why you are depositing
this money tell them it is christmas as
as i promised my daughter
i have come to the branch as it is a
vast amount
i have come to the branch to do it okay
just to make sure i don't make a mistake
all right now now and they will be also
asking you this thing okay like uh
like serve from where you have got this
money we have showed it as if it you
have transferred this money from one
account to
your other account we can show it like
that
so if they tell you like have you
transferred money from your other
current account to this current account
what will you
say you will say yes i have done that
personally
i have done that personally okay
all right now everything is clear is
there anything that you would like to
ask me you can ask me hundred times
there's a few questions that i would
like to ask this guy about where he
pitches conscience as he rings up these
pensioners
sorry my name is thomas okay
as i told you earlier thomas burrell
of course thomas perrell is not this
guy's real name
i have gathered quite a bit of evidence
about who these scammers are
and i have passed it all to the relevant
authorities
i hope that someone in india will
eventually act on this information which
has been passed
these guys are in kolkata and there is a
kolkata
cyber crimes division no
no no no no we are going to do it in a
secure way
help me out with your mobile phone
number first because i am gonna go
to the branch along with you i will be
on the mobile phone
all right so that i can hear like if
these people are murmuring or whispering
behind your back
all right we will be on the mobile phone
so help me out with your mobile phone
number
the mobile phone number is of course
used for extra coaching
whenever the guy gets into the santander
branch itself
they don't want him to say anything
which might alert staff to the fact that
he's being scammed
okay now sir if the bank people ask you
like has anybody called you up
has anybody pressurized you has bt
called you
up how did you get a call from the
police what will you say
i don't know what you're talking about
right now
uh sir have you we can see out here like
you have moved the money from one of
your current account to your other
accounts and then you're making this
transfer
so are you the one who has done that or
somebody else has done that what will
you say
i have done that now why have you come
to the branch what
what will you say why have you come down
to the branch to do it
he's got all the possible questions
covered
yes just tell them like yes it was a
large amount and you needed to transport
it to your daughter immediately today
that is probably the only reason you
have come down to the branch
all right okay now that's good
all right that's good okay now what we
what i'm gonna do is i'm gonna call up
on your mobile phone number
take me along with you while you will be
driving
i won't be talking to you but once you
reach the branch it is an
important drill that all the customers
that have to follow
all right once you reach the branch you
have to say hello
once you speak to me for a minute then
only get inside the branch once
you park your car speak to me for a
minute then only get inside the branch
okay then only get inside the branch i
will be on the mobile phone
all the time while you'll be doing it
all right i'll be looking whether
somebody is whispering anything behind
the back or not
so take your debit card the first
account of your debit card
all right the debit card of your first
account one two three current account
and and and your valid
driver's license and go to the branch
okay
go to the branch okay now i will call
you up on your mobile phone just now
first pick up the call on your mobile
phone
then leave for the branch okay i am
calling you up on your
mobile phone at this point i took the
opportunity
to also call the victim on his mobile
phone before the scammer got there
i explained to norman that this was a
scam
and eventually he believed me
i checked up on him sometime later in
the evening just to make sure
everything was cleared up
hello hello hello hi is that norm
uh yeah hello norman uh my name is jim
browning i actually phoned you
a little earlier today because
someone was trying to scam you earlier
today
oh yes are you from
yeah i'll i'll try and explain um but
i'm hoping
that you didn't go ahead and gonna
transfer any money anywhere
no it didn't good okay well mr speaking
too
right my name is jim i went on to
explain to him exactly how i got access
and how i knew the scammers had called
him
i probably don't sign very convincing
but really it's all i can do
i called both santander and lloyd's tsb
the two banks affected
santander wouldn't talk to me unless i
was with norman
which i guess is probably understandable
but surprisingly
lloyd's tsb were not interested in me
telling them that one of their accounts
was being used by scammers to receive
funds
they said that i should go to the police
with this and were not
interested in gathering intelligence
however i'll keep bringing these scam
awareness videos to youtube
and if you can support me there's a link
on the screen and in the description
about how you can support me on patreon
i also have a twitter feed
at jim browning 11 and finally thanks
again for watching my video
you