demi lovato took to instagram to call
out the frozen yogurt shop the big chill
for selling and promoting what she
referred to as diet foods
i'm protective of the little girl inside
of me that didn't get that
representation at a young age of someone
saying
all of this diet stuff is not okay
you're worth more than that
this is a hard thing to live with on a
daily basis and if it upsets some people
i'm so sorry and i will
listen and try to understand and how i
can better be
of support to all communities
[Music]
hey everyone and welcome back to
exposing smg
today we are going to talk about the
chaotic drama between demi lovato
and a random frozen yogurt shop in la
i'm going to take you through the drama
everything that transpired and then
we're going to discuss is demi wrong
is she rightfully getting dragged before
we start make sure to follow us on
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and on twitter at exposingsmg for
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here's everything that happened it all
started when demi took to her instagram
stories to call out this froyo place
called
the big chill she wrote finding it
extremely hard to order froyo from at
the big chill official
when you have to walk past tons of
sugar-free cookies other diet foods
before
you get to the counter do better please
hashtag
diet culture vultures in a different
story she wrote
so i think i'm going to have to make
that hashtag a thing i will be calling
harmful messaging from brands or
companies that perpetuate a society that
not only enables
but praises distorted eating diet
culture vultures
and that was the beginning of the end
and demi wasn't stopping there
she posted messages between her and the
froyo shop at an effort to remain
transparent
they replied to her and said we are not
diet vultures we cater to all of our
customers needs for the past 36 years
we are sorry you found this offensive
demi then replied saying
not just that your service was terrible
so rude the whole experience was
triggering and
awful you can carry things for other
people while also caring for percentage
of your customers
who struggle daily just to even step
foot in your store you can find a way to
provide an
inviting environment for all people with
different needs including eds one of the
deadliest mental illnesses
only second to opioid ods don't make
excuses just do better and she posted
that in her story saying since you all
want to keep this going
they didn't reply they actually left her
on scene
it seemed like demi felt this
overbearing need to be helpful and
whatnot so she dm them again and posted
on her story
she wrote i was thinking maybe it would
help if you made it more clear that the
sugar-free options and the vegan options
are for that
labeling the snacks for celiac or
diabetes or vegans
when it's not super clear the messaging
gets confusing and being in la it's
really hard to distinguish diet culture
versus health needs
i think clearer messaging would be more
beneficial for everyone
you aren't wrong for catering to many
different needs but it's about not
excluding one demographic to cater to
others
so by the time i got to the counter
after seeing
so much diet stuff and health food stuff
like
it wasn't clear to me that it was for
specific health needs
and so i didn't know i didn't know that
demi then posted on her store an example
of what she found triggering at the
store
and it was a cookie that says eat me
guilt free which is something that the
froyo place posted on their instagram
and captioned it saying
new eat me guilt-free cookies and cakes
so yummy
she wrote this screams diet culture and
i won't be gaslit by the media or anyone
else that says otherwise
i don't need to feel guilt-free about
eating anything this was what i was
talking about and this is directly from
their own page
the yogurt store ended up deleting that
post actually the big chill then spoke
to tmz which provided us with the
following screenshot of them replying
back to demi's story and saying
that post is from 2016 we do not even
carry this company's products anymore
and have not in years
we only started carrying them because
our customers wanted a protein cookie
demi then replied demi said so you don't
carry the lenny and larry cookies that
scream the exact same thing
pretty sure i saw every flavor there
don't keep going with this you don't
want to mess with me
you're in the wrong and the customer is
always right you already know this
listen to your customer and do better
if it's still in your site guess what
you're still supporting it
the drama was obviously escalating and
so demi took to her instagram live to
address it in an eight minute video
she acknowledged that she handled the
situation poorly and that she
disappointed some people
but stood for her decision to call out
the big chill she spoke about how her
problem with food differs from her
addiction problems since she can walk
away from substances and never touch it
again
but she has to eat three times a day so
it will be a constant struggle
this is a hard thing to live with on a
daily basis
the thing about overcoming my addiction
i can walk away from that and never
touch it again for the rest of my life
like i don't ever have to do that but i
have to eat three times a day
this is something that will live that
will be with me for the rest of my life
she also said that she left the yoga
store and didn't get what she wanted and
then had a hard time the rest of the
weekend
i left that yogurt store and didn't get
the yogurt that i wanted
and then i had a hard time the rest of
the weekend to be totally transparent
and that's probably something that
nobody wants me to say like i'm
i don't know but i'm human and i talk
about my struggles
and i'm passionate so i'm sorry that i
got the messaging wrong
demi insisted that her actions were
well-intentioned and offered to work
with the big chill on its branding
practices
everything that i'm doing is
well-intentioned you have to understand
it's just look you can get someone once
told me
you can be a celebrity and get it right
every day of your life but you get it
wrong one day and that's what people
focus on with stan twitter and on the
drama you can already expect fake
screenshots spreading false information
one dm that was circulating around
claimed that demi donated a hundred
thousand dollars to the store
and another said that the donation was
false and that demi's team was anything
but nice to the store
it got out of hand and so the big chill
took their instagram stories to write
to those of you asking we have not
received any donations from demi's team
nor do we want one we have not made any
changes to our menu we have not heard
anything from demi since her sorry not
sorry apology on monday
we have not heard from her team these
are photoshopped images
thanks again for all of your support and
that's everything that you need to know
about what transpired
that was a lot to digest but here are my
thoughts
a lot of people dragged demi for
attacking a small business during a
pandemic
and others argued that this was actually
exposure for the big chill as their
instagram following increased by over
20 000 and there was constant lines
waiting outside the store following the
drama
personally i believe demi should have
kept her mouth shut however
as we all know that isn't in demi's
nature she's outspoken
loud and that often comes off as
annoying especially when she lets
every single thought of hers out on the
internet
i've been covering her for years on my
channel and on my blog i even did a
whole breakdown of her documentary and
album dancing with the devil
however i think demi is wrong in this
situation
i think she has a point and it's coming
from a good place she isn't a bad person
and everything she does
is well-intentioned when i saw her post
on instagram i didn't see a monster but
i saw a person who needs help
it's obvious that if sugar-free cookies
can trigger demi then there's a lot of
work that needs to be done for her
eating journey
and she admits that the issue with demi
is that she treats her social media
platform as a diary
no one needed to hear all of that demi
and once again the focus was shifted
from her album and documentary
to random drama that overshadowed her
work i agree that diet culture is
harmful and the eat me guilt-free
cookies were probably not the best
branding
but demi needs to understand that just
because something doesn't work for you
it doesn't mean that it doesn't work for
others some people want to have a
sugar-free cookie
what's wrong with that demi says that
she was calling out the advertising of a
product
but because of how this drama exploded
what she meant got lost in translation
because she took the wrong route of
explaining it
she talks a lot about getting the
message spread across correctly but
nobody has a whole marketing team for
their business to try to see him as
unproblematic as possible
demi perceive their branding in a
certain way and other people will
perceive it in their own way
i don't think people should like hate on
demi and whatever but at the end of the
day she is struggling with a mental
illness and we can't take away from that
guaranteed that doesn't excuse her going
off on instagram to her platform of over
100 million people
i do think that the criticism that demi
received was needed one site that is
written by registered dietitians and
professionals
write that diet culture can be difficult
to identify because it is so pervasive
and they wrote that one of the things
that are a result of diet culture is
feeling guilty after eating or labeling
foods as good or bad and internalizing
the message to believe that you are good
or bad because you ate a certain food
so i'm not taking away from demi's
triggers and i do believe that her
struggles are 100 valid i just believe
that she went about it the wrong way she
reacted the way she did because of her
triggers but she needs to understand
that
triggers aren't often the fault of
everyone else people go to therapy and
are in recovery in order to work on
their triggers
and demi blaming everyone else around
her shows that she has a lot of inner
work to still do
demi has a bad habit of airing out every
little thought and dirty laundry to the
world
she treats the internet as a virtual
venting session and i see a big red flag
in that because as the popular saying
goes
ninety-five percent of people don't care
about your problems and the other five
percent are happy that you have them
demi even said that she's tired being
known for her problems and that she
doesn't want to keep talking about every
little detail in her life
because everyone judges her so take your
own advice
instead of ranting on twitter and having
a really bad episode that reflects badly
on her
to the general public write in a diary
call up a therapist
speak to a friend she had no business
doing what she did and constantly
writing back to the yogurt store made
her look like a fool considering the
fact that they started shading
her to begin with random celebrities
started showing their support to the
store in spite of demi
some celebrity hair stylists even went
on a two-day rant about dummy
the store was reposting everyone who
tagged them and wrote a shady thing
about her
as we can see everyone took the
opportunity to jump on the hate train
this whole fiasco did more harm than
good
and anyone that follows up with demi
knows that she genuinely cares about
these issues
and that she is one of the few
celebrities who actually does something
to change the world
she attended countless meetings at the
white house in order to do something
about mental health
she even had some sort of scholarship
that one year to help fans that were
struggling
she cares but it's time that she takes a
different approach to avoid getting the
message lost
i hope demi learns from this and doesn't
think hey let me put this on blast on my
social media
and rather takes a moment to collect
herself and help heal herself
rather than focusing so much on helping
others when she needs the help
considering she is still in recovery
let me know what you guys think about
this drama and feel free to elaborate
with more insightful details
let's try to keep the comments a safe
place for any viewers who are also
struggling demi may not see your
comments but fellow viewers may so let's
try to keep it a respectful community
i hope you guys enjoyed my breakdown and
my thoughts be sure to give this video a
like and subscribe for more videos each
week
follow us on instagram at
exposingsmgblog and on twitter
at exposing smg thanks for watching and
as always i'll see you next time
[Music]
you